CAREERS & CULTURE

Company Overview:

LIMKAR stands at the forefront of the home appliance retail industry, renowned for delivering innovative, highquality products that enhance the everyday lives of our customers. With an unwavering commitment to exceptional service, we offer a diverse array of home appliance solutions designed to meet the unique needs of our clientele. As we continue to expand our presence, we are seeking a dynamic and experienced Store Sales Representative to join our team and play a key role in driving our sales success.

Position Summary:

We are looking for a motivated and customer-focused Store Sales Representative with 2-3 years of hands-on experience in retail sales, particularly in home appliances or consumer electronics. In this role, you will be responsible for engaging customers, promoting products, closing sales, and contributing to the overall success of the store. The ideal candidate will have a passion for home appliances, strong communication skills, and a commitment to delivering an outstanding customer experience

Key Responsibilities:

• Customer Engagement: Greet and assist customers in a friendly and professional manner, providing product information and recommendations based on their needs.
• Sales Target Achievement: Actively pursue sales targets and goals, ensuring consistent sales performance by promoting products, upselling, and cross-selling.
• Product Demonstrations: Conduct live demonstrations of home appliances, explaining product features and benefits to customers to help them make informed purchasing decisions.
• Customer Education: Assist customers in understanding product specifications, usage, and maintenance to ensure they get the most value from their purchases.
• Store Merchandising: : Help maintain an organized and visually appealing store layout, ensuring products are properly displayed and stocked.
• Inventory Management: Monitor stock levels, report low inventory to management, and assist with stock replenishment as needed.
• Customer Relationship Management: Build and maintain strong relationships with customers, ensuring a high level of satisfaction and encouraging repeat business.
• Problem Resolution: Handle customer inquiries, complaints, and returns in a professional and efficient manner to ensure a positive shopping experience.
• Sales Reporting: Assist in tracking sales metrics and inventory levels to provide feedback and insights on product performance and customer trends.
• Experience: Minimum of 2-3 years of hands-on experience in retail sales, ideally within the home appliances or consumer electronics sector.
• Customer-Centric: A strong customer focus with the ability to build rapport and deliver exceptional service.
• Sales Skills: Ability to meet or exceed sales targets through effective selling techniques, upselling, and understanding customer needs.
• Product Knowledge: Knowledge of home appliances, including but not limited to refrigerators, washing machines, microwaves, air conditioners, and other household appliances.
• Communication Skills: Excellent verbal communication and interpersonal skills to interact effectively with customers and team members.
• Team Player: Ability to work collaboratively within a team, sharing ideas and contributing to team success.
• Problem-Solving Skills: Ability to resolve customer concerns or issues quickly and effectively while maintaining a positive customer relationship.
• Physical Stamina: Ability to stand for extended periods and assist with lifting or moving products when required.
• Tech-Savvy: Comfortable using point-of-sale (POS) systems, basic computer applications, and mobile devices for processing sales and inventory tasks.

Critical Key Responsibilities:

• Product Demonstration: : Effectively demonstrate product functionality, particularly for home appliances. This includes explaining various settings, highlighting key features, and showcasing energy efficiency to help customers make informed purchasing decisions.
• Inventory Management: Assist with tracking inventory, monitoring stock levels, and notifying management when items are low. Additionally, support the receiving and organization of product deliveries to maintain an orderly store environment.
• Sales Goals and Targets: Consistently work to meet or exceed sales targets and quotas. Achieving these goals is a key part of performance evaluation and overall success in the role.
• Transaction Processing:Manage sales transactions at the point of sale (POS), including processing credit card payments, handling cash, and issuing receipts to customers.
• Problem Resolution:Act as the first point of contact for customer concerns, addressing issues with products or service. Resolve complaints when possible or escalate to management as needed to ensure customer satisfaction.

Preferred Skills:

• Prior experience in a customer-facing role in the home appliances or electronics industry.
• Basic knowledge of store merchandising and visual display techniques.
• Bilingual language skills are a plus, depending on the location.

Working Conditions: Fieldwork, including travel to customer locations for on-site service. Committed to excellence, we work 7 days a week to ensure your needs are met, no matter the day. The role may involve handling heavy equipment and working in various environments (homes, businesses, etc.).

Physical Requirements:

• Standing for Extended Periods: Sales representatives are required to remain on their feet for extended periods throughout their shifts. This includes walking the sales floor, assisting customers, and ensuring products are well-organized and accessible.
• Lifting and Carrying: While heavy lifting and deliveries are typically handled by other team members, sales representatives may be expected to assist with moving lighter items and helping customers with selecting, carrying, or positioning products.
• Bending, Reaching, and Stocking: The role involves frequent bending, reaching, and stretching to access, restock, and arrange items on shelves or displays. Sales representatives may also need to handle packaging materials and adjust product placement to maintain a neat and attractive store environment.

Compensation and Benefits:

• Base Salary: Competitive monthly salary, comprising a fixed base amount plus a performance-based variable component, rewarding sales achievements and overall contributions.
• Commission and Bonuses: Opportunities to earn commissions and performance-driven bonuses, designed to incentivize sales and recognize outstanding performance. Specific structures may vary based on company policies and store performance.
• Employee Discounts: Enjoy exclusive employee discounts on products sold in LIMKAR stores, a valuable perk for those interested in purchasing appliances for personal use.
• Training and development opportunities.
• Career growth and advancement within the company.

How to Apply: Interested candidates can submit their resumes to contact@limkar.co.in or apply online through https://limkar.co.in/careers or Whats App your resume to +91-9449070700.