CAREERS & CULTURE

Company Overview:

LIMKAR is a leading Retailer of home appliances known for its innovative products and customer-centric services. We are committed to providing high-quality solutions and excellent customer service. Join our team and be part of a growing company that values technical expertise and customer satisfaction..

Position Summary:

We are looking for a Junior Service Engineer with at least 1 year of experience in servicing home appliances to join our service team. The ideal candidate will have an ITI (Industrial Training Institute) qualification, or a degree in any graduate stream, along with a passion for troubleshooting, repairing, and maintaining a wide range of home appliances. In this role, you will be responsible for providing onsite installation, maintenance, and repair services, ensuring customer satisfaction and product performance.

Key Responsibilities:

• Installation & Setup: Install, configure, and test new home appliances at customer locations, ensuring proper functioning and compliance with company standards.
• Troubleshooting & Repair: Diagnose and troubleshoot issues with home appliances, repair faulty parts, and replace components as necessary (e.g., motors, compressors, circuit boards).
• Preventive Maintenance: Conduct regular maintenance checks on appliances to ensure optimal performance and minimize breakdowns.
• Customer Support: Provide excellent customer service by answering questions, explaining appliance features, and ensuring customer satisfaction.
• Documentation: Maintain accurate service records, including job details, parts used, and time spent. Complete service reports and update the system regularly.
• Product Knowledge: Stay up-to-date with new product features, technologies, and repair techniques for home appliances.
• Team Collaboration: Collaborate with senior engineers, technicians, and the service manager to resolve complex issues and improve service efficiency.
• Compliance: Ensure that all repairs and installations meet company standards, industry regulations, and safety guidelines.

Required Qualifications & Skills:

• Education:: ITI (Industrial Training Institute) certification in Electrical, Electronics, or Mechanical Engineering.
• Experience:: Minimum 1 year of hands-on experience in servicing home appliances or similar consumer electronics.
• Technical Skills: Knowledge of home appliance mechanisms (e.g., refrigerators, washing machines, air conditioners, etc.).
• Familiarity with electrical and electronic circuits and components.
• Experience with diagnostic tools and service manuals.
• Communication Skills:Effective communication skills for interacting with customers and team members, both written and verbal.
• Problem-Solving Skills:Strong troubleshooting and diagnostic abilities.
• Customer-Centric Attitude: Focused on providing excellent service and maintaining customer satisfaction.
• Physical Stamina: : Ability to handle and transport heavy equipment when required.
• Driver’s License: A valid driver's license (if required to travel to customer locations).

Preferred Skills: Prior experience in servicing a wide range of home appliances. Basic understanding of IT systems and software used in service management.

Working Conditions: Fieldwork, including travel to customer locations for on-site service. Working hours may include weekends or after-hours depending on service requirements. The role may involve handling heavy equipment and working in various environments (homes, businesses, etc.).

Benefits:

• Competitive salary and performance-based incentives.
• Health insurance benefits.
• Training and development opportunities.
• Career growth and advancement within the company.

How to Apply: Interested candidates can submit their resumes to contact@limkar.co.in or apply online through https://limkar.co.in/careers or Whats App your resume to +91-9449070700.