CAREERS & CULTURE

Job Summary:

We are seeking a skilled and customer-oriented Service Engineer to join our team. The ideal candidate will have 1-2 years of hands-on experience in servicing home appliances and a strong understanding of electrical and mechanical troubleshooting. As a Service Engineer, you will be responsible for providing on-site and off-site technical support, repairs, and maintenance services for a variety of home appliances, ensuring customer satisfaction through high-quality service.

Key Responsibilities:

• Repair & Maintenance: Perform diagnostics, troubleshooting, and repairs on a wide range of home appliances including refrigerators, washing machines, air conditioners, microwaves, and more.
• Installation: Carry out the installation of new appliances at customer locations, ensuring proper setup and functioning.
• Customer Interaction: Interact directly with customers to understand issues, provide solutions, and ensure satisfaction. Communicate clearly and professionally during service visits.
• Preventive Maintenance: Conduct regular preventive maintenance checks as per service schedules, ensuring the longevity and optimal performance of appliances.
• Documentation & Reporting: Maintain accurate records of service visits, parts used, work performed, and customer feedback. Ensure timely submission of service reports to the Service Manager.
• Troubleshooting: Diagnose technical issues and perform repairs as per manufacturer guidelines, ensuring safety and quality standards.
• Inventory Management: Ensure that the required spare parts and tools are available for service visits. Report inventory shortages and assist in the procurement process.
• Training & Knowledge Updates: Stay updated with the latest product information, service manuals, and technical updates. Attend training sessions or workshops when required.
• Quality Assurance: Ensure the highest quality of service in accordance with company standards and customer expectations. Follow safety protocols during all service operations.

Qualifications & Skills:

• Education:: a) ITI (Industrial Training Institute) Diploma in Electrical, Electronics, or related field.
  b) Any graduate with minimum experience of 2 years in relevant field.
• Experience:: 1-2 years of hands-on experience in servicing and maintaining home appliances.
• Technical Skills: Knowledge of electrical systems, mechanical systems, and troubleshooting techniques. Familiarity with home appliances like refrigerators, washing machines, air conditioners, and microwaves is essential.
• Problem-Solving: Strong analytical and troubleshooting skills to quickly identify issues and implement effective solutions.
• Customer Service: Excellent communication and interpersonal skills, with the ability to interact professionally with customers
• Physical Stamina: Ability to work in varying environmental conditions, including lifting heavy appliances and working in tight spaces.
• Driver’s License: Valid driver's license with a clean driving record (if travel to customer sites is required).

Desirable Attributes:

• Attention to detail and a high standard of workmanship.
• Strong time management and organizational skills.
• Willingness to learn and adapt to new technologies.
• Ability to work independently with minimal supervision.

Benefits:

• Competitive salary.
• Ongoing training and development opportunities.
• Travel allowances (if applicable).
• Employee discounts on company products.

How to Apply: Interested candidates can submit their resumes to contact@limkar.co.in or apply online through https://limkar.co.in/careers or Whats App your resume to +91-9449070700.